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Delivery options and the complete charges are shown before payment. This policy applies to physical products; digital gift cards do not require shipping.
Last updated: 13 August 2026
Andorra, Argentina, Australia, Austria, United Arab Emirates, Bahrain, Belgium, Bulgaria, Brazil, Belarus, Canada, Chile, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Egypt, Ethiopia, Finland, France, Germany, Greece, United Kingdom, Georgia, Ghana, Hong Kong, Hungary, Indonesia, Iceland, Ireland, Israel, Italy, Jordan, Japan, Kenya, South Korea, Kuwait, Kazakhstan, Lebanon, Latvia, Lithuania, Liechtenstein, Luxembourg, Netherlands, Malta, Mauritius, Mexico, Malaysia, Norway, New Caledonia, Nigeria, New Zealand, Poland, Oman, Peru, Philippines, Portugal, Paraguay, Qatar, Romania, Russia, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, Türkiye, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vietnam, South Africa, Zambia, Zimbabwe.
We do not accept a physical-product order if its delivery country is not available in checkout.
Standard delivery costs €8.00, or is free when eligible physical merchandise reaches the free-delivery threshold displayed in the bag and checkout. Express delivery costs €18.00. The exact service, price and country-specific estimate are shown before you pay.
Current estimates are 3–7 working days for standard and 1–3 working days for express within the listed European delivery countries; most other destinations show 5–10 and 2–5 working days respectively. Estimates are not guarantees and can be affected by address checks, customs, public holidays and carrier disruption.
Where tracking is available, it is supplied after dispatch. Check the address carefully before payment. Contact us promptly about a missing, damaged or incorrect parcel so it can be investigated.
Prices and checkout totals are displayed in EUR. Where destination tax is collected, checkout identifies the country, rate, net amount and tax already included in the total. Gift-card value is excluded from the taxable amount. For other destinations, local import duties or taxes may be collected by local authorities and are not included unless checkout expressly says otherwise.
Delivery and return shipping are separate. See the Return & Refund Policy for the return window, fees and refund method.